A consultation is an exchange of information between a specialist and a patient to discuss their medical condition or health concerns. During a consultation, a specialist or doctor will take the patient’s history into account, review any recent test results, perform diagnostic tests, and recommend treatment options to the patient. In the context of a medical consultation, a patient’s doctor or nurse may refer them to another specialist for further diagnosis and consultation with their opinion. This allows patients to access more expertise in the field and ensures that all options are explored.
While a consultation is a great way to build a relationship booking a consultation with the internet with new customers, booking a consultation is not always the right approach for every business model. For example, if you’re trying to get started with a long-term partnership, it might make sense to offer a free trial call. On the other hand, if you’re working with clients who are responding to emergencies, offering an hour-long paid consultation might be enough to secure them for future projects.
Before starting a consultation, prepare for your meeting by finding a quiet and well-lit space where you can conduct the call. Minimize distractions by turning off notifications on your phone and ensuring no one else is around. It’s also a good idea to have all of the materials you need nearby — for example, a notepad, pen, and a glass of water.
When it comes to online consultations, the best way to keep them productive and engaging is to have a clear script that covers your key points. Then, you can focus on answering the questions your client has and providing them with value.
Online consultations can be a big revenue stream for any service-based business. To give your clients the ability to book a consultation with you, simply create a service on your Setmore schedule labeled “Online Consultation.” Include this at the top of your booking page so it’s the first thing your clients see. Once they’ve booked a session, you can even have them pay upfront with a Square or Stripe integration so you don’t need to ask for payment at the time of the consultation.